If you are connected to a WiFi network, you may be experiencing a problem with your router. Check whether or not your device is connected to the internet by opening the ‘Settings’ menu and viewing your network connections. If you are still experiencing problems playing music and podcasts on Spotify, it might be because of your internet connection. Why is Spotify not working? Internet Issues If the setting is turned on, turn it off and back on – especially on Windows 10 devices. This uncommon issue is one of the strangest reasons why Spotify is not working on many smart devices. Your device should now be synced to pick up date and time information from the towers to which it connects. Find ‘Automatic Date & Time’ and turn it on.
This problem is more common on laptops and tablets that move between time zones without automatic time zone settings.
Spotify’s servers may have trouble syncing with your device if the time and date are set wrong. It may seem strange, but check the time and date settings on your device.